NORDEX FOOD Gruppen’s Privacy Policy

At NORDEX FOOD A/S ("NORDEX"), the right to privacy is important. We protect the personal information we collect about you. We will describe this in more detail below.

NORDEX is a Danish public limited company with its head office at Nordre Ringgade 2, 9330 Dronninglund. NORDEX is a producer and supplier of cheese and dairy products with a global market. The NORDEX Group has dairies and subsidiaries in several European countries, and all its companies are covered by this privacy policy.

In the privacy policy, we describe how we use your personal data and describe the rights you have in this regard. NORDEX is subject to Danish and European personal data legislation, including the General Data Protection Regulation ("GDPR").

We use personal data because we believe it is necessary for our company and so that we can deliver the products that our customers demand.

Unless otherwise specifically agreed, this privacy policy will apply to the NORDEX Group's customers, suppliers, visitors to our websites and followers of our business on social media, including LinkedIn, Instagram and Facebook.

What types of personal data do we process?

Personal data is information that can be used to identify you as a person.

The personal data we collect depends entirely on which services you use and which information you have chosen to provide. As a general rule, the personal data we process will come from one or more of the following data sources and situations:

  1. Visiting websites – use of cookies

  2. Setup as a customer and/or supplier

  3. Email enquiries

  4. Job application and registration for job agent

For visits to our websites – no. 1) When you visit our websites and if you register as a “follower” on third-party media (e.g. on our Facebook page), we collect some personal data about you. This is done via cookies. Cookies are small text files containing a string of characters to identify the IT device or browser you use. Individual cookies may disclose personal data to third parties if you have approved this, see below. On your first visit to our websites, you will be offered the option of selecting or deselecting cookies. These settings will be stored for a period of time depending on the type of cookie. See our Cookie Policy: Cookie politik - Nordex Food.

For setup as a customer and/or supplier – no. 2) When a customer or supplier relationship is initiated, we need to set up your company in our order and production management system and register the contact person(s) who we can communicate with in this new relationship.

For enquiries via emails – no. 3) When you send us an email, we will save this with the information you have chosen to provide in it. As a general rule, the personal data we use originates only from you and that you have given in the email. This will typically be personal data such as name, email address, job title, address, telephone number.

For job application and registration for job agent – no. 4) If you take advantage of the opportunity to submit a job application or register for our job agent, this will be dealt with in accordance with special terms and conditions, which are described in more detail in our recruitment system: Talent Recruiter | by Talentech ( If you register with the job agent, we will store your contact details (name, email and telephone) in combination with your job wishes. If you submit an application, the same personal data will be processed, as well as more personal data such as work experience, education, family matters and anything else that is normally included in a CV or job application.

Purposes for processing your personal data

  1. Visiting our websites – using cookies:

    When you interact with our websites, we use cookies to improve your experience on our websites and to analyse visitor patterns and conduct personalised marketing. NORDEX’s use of cookies can be divided into three categories:

    1. Necessary cookies that help make our websites usable by enabling basic functions such as page navigation. This category of cookies cannot be deselected and does not require consent.

    2. Analytics cookies that visualise how visitors interact with our websites by collecting and reporting information. This category of cookies is optional and requires your consent.

    3. Marketing cookies used to track visitors across NORDEX’s websites and social media pages (Facebook, Instagram). The purpose of these is to display ads and embedded content that are relevant and engaging to the individual user. This category of cookies is optional and requires your consent.

    In our Cookie Policy, you can see a list of the cookies we set in your browser when you visit one of our websites and when these cookies expire: Cookie policy – Nordex Food

    If you follow us or interact with us on our company social media pages, including Facebook, Instagram and LinkedIn, the information you share in connection with this will be subject to the terms of use for each social media.

  1. Establishment and maintenance of customer and/or supplier terms and conditions

    We register contact and identity data for our customers and suppliers. The legal basis for this processing is that we must be able to fulfil the agreements entered into and document this.

  2. Email enquiries

    When you take the opportunity to write to NORDEX via email, we will store, forward and/or reply to these. The basis for this processing is the consent you give us when you choose to submit an email. Naturally, the basis for the processing can change if the reason for your email enquiry relates to other grounds for processing. For example, emails where goods are ordered could be archived in order to document the agreement entered into. Here, the basis for processing is the fulfilment of the contract.

  3. Use of job agent and submission of job applications:

    The purpose of the job agent and our job application portal is that we want to be able to attract the best employees and to provide a confidential basis for exchanging information about employment opportunities in NORDEX, the candidates’ profiles and other matters relevant to recruitment. The basis for this processing is your consent, which can be withdrawn at any time.

How do we generally process your personal data?

  1. NORDEX follows current legislation in the processing of your personal data.

  1. NORDEX does not store personal data in a form that enables the identification of users for longer than is necessary for the purposes for which the personal data was collected or for which it is subsequently processed.

  1. NORDEX does not process personal data specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information specifying the sex life of the individual.

  1. NORDEX uses subcontractors to process personal data (data processors). These subcontractors are typically cloud service providers or other IT hosting services. NORDEX ensures that the processing is regulated by a data processing agreement that obliges the data processor.

  1. NORDEX processes personal data within the European Economic Area (EEA). In cases where personal data is transferred or processed outside the EEA by NORDEX or on behalf of NORDEX, such transfers will be based on the EU Commission’s standard contracts.

How long we store your personal data for

NORDEX only stores your personal data for as long as necessary in relation to the purpose(s) for which it has been collected. This means that personal data will be deleted no later than when there is no longer a relevant basis for us to continue storing it. Due to the different purposes for collecting and processing personal data, there may also be large differences in how long the personal data is stored. For example, there will be a need to store information that is included in bookkeeping material for more than five years, while personal data that is collected via cookies will usually be deleted after a couple of months. Submitted job applications will be deleted after 6 months at the latest.

What rights do you have?

In addition to being informed about NORDEX’s processing of your personal data, you have a number of rights: You have the right to be informed at any time about what personal data NORDEX has registered about you. In addition, you have the right to have your personal data corrected or deleted by requesting NORDEX to do so. However, these rights may be limited by NORDEX’s interest in or obligation to retain documentation for any agreements entered into, in order to comply with a legal obligation.

If you have objections to NORDEX’s processing of your personal data, or wish to have it sent to you, you can contact NORDEX by email: or by telephone +45 96 47 15 00. If you request a copy of your personal data, this will generally be sent by email.

You can also lodge a complaint with the Danish Data Protection Agency regarding the processing of your personal data. Such enquiries can be made by email to, at the physical address Carl Jacobsens Vej 35, 2500 Valby, or by telephoning +45 3319 3200.

Changes to the Privacy Policy

Any changes to this Privacy Policy will be published by updating the statement on NORDEX’s websites and will generally not be sent to you. We therefore encourage you to review the applicable privacy policy on a regular basis.

This Privacy Policy was last updated on 7 June 2022.